Order Processing Time
All orders will be processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Costs and Delivery Times
Shipping costs will be calculated and displayed at checkout. Delivery time depends on the shipping method and destination selected.
Shipping Range
We ship to most countries and regions worldwide, but some international destinations may have product restrictions.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. The tracking number will be activated within 24 hours.
Shipping Methods
We offer a variety of shipping methods, including standard, expedited, and express shipping. Please select the shipping method that best suits you at checkout.
Shipping Costs
Shipping costs are based on order weight and delivery method. Final shipping costs will be calculated at checkout.
Lost or Damaged Packages
We are not responsible for packages lost or damaged during shipping. If you receive your order damaged, please contact the shipping company to file a claim.
Order Modifications and Cancellations
Once an order has been submitted, it cannot be changed or canceled. Please check your order carefully before completing your purchase.
Incorrect Shipping Address
We are not responsible for incorrect shipping addresses provided by customers. Please check your shipping address carefully before placing an order.
I hope these terms meet your needs! If you have additional questions, please feel free to let me know.
Contact us
Tel: +61 424165377
Email:support@eleosonline.com
Address:Unit 3/5 Edward St Lilyfield NSW 2040